FAQs
Here are the most common questions and answers, you know, the stuff people always ask about.
🛍️ General Questions
What products do you offer?
We create custom apparel, personalized products, and modern stationery — designed to fit your style and purpose.
Do you have a minimum order quantity?
Most items can be ordered individually. Bulk pricing is available for larger or business orders.
How do I place an order?
Select your item, customize it using the options provided, and add it to your cart. Once you’re ready, head to checkout — it’s that simple.
Can I see a preview of my design?
Yes. You’ll see a digital mockup before purchasing. Some custom items include an emailed proof for final approval.
👕 Custom Design & Personalization
What file types do you accept?
We accept PNG, JPG, PDF, and SVG files. For best results, upload high-resolution images (300 DPI).
Can you help with my design?
Of course. If you have an idea but need help finalizing it, our design team can assist before production begins.
Are there limits on what I can print?
We can’t print copyrighted, trademarked, or offensive material unless you own the rights.
Will colors match exactly?
Slight variations may occur due to screen and material differences, but we work hard to ensure an accurate match.
🚚 Shipping & Delivery
How long does delivery take?
Production usually takes X–Y business days, plus X–Y business days for shipping. You’ll see exact timing at checkout.
Do you ship internationally?
Yes. Shipping rates and delivery times vary by location.
How can I track my order?
You’ll receive a tracking number by email once your order ships.
What if my order is lost or damaged?
Contact us right away with your order details, and we’ll help resolve the issue.
💳 Payments & Returns
What payment methods do you accept?
We accept major credit cards, PayPal, Shop Pay, Apple Pay, and Google Pay.
Can I change or cancel my order?
Once production starts, we may not be able to modify it.
Do you accept returns on custom items?
Custom products are made to order and aren’t eligible for returns unless there’s a defect or printing error.
What if there’s a problem with my order?
If something’s wrong, email us within X days with photos. We’ll take care of it quickly.
💌 Stationery & Gifts
Can I personalize stationery?
Yes. Add names, logos, or custom text on most stationery products.
Do you offer bulk or corporate orders?
We do. Contact us for a custom quote on large or branded orders.
Can I include a gift message?
Yes. Add a note at checkout for a personalized message to be included.
📞 Contact & Support
How can I reach you?
Email us anytime at 4glamdcreations@gmail.com or use our contact form below. We usually reply within 24 hours.